Refund Policy

Effective Date: August 23, 2026

At Nau Choice Wellness™, we want every client and customer to have a clear understanding of our refund practices.

This Refund Policy explains when refunds may be available for paid services, events, classes, workshops, retreats, and products purchased from Nau Choice Wellness LLC.

General Refund Policy

Refund eligibility depends on the type of service, event, class, retreat, workshop, product, or other offering purchased.

Any specific refund or cancellation terms provided at the time of booking or purchase will apply to that particular offering.

Unless otherwise stated at the time of purchase, the following general terms apply.

Services, Classes, Sessions & Appointments

Services that have already been provided are generally not eligible for a refund.

If you need to cancel or reschedule a scheduled service, please provide at least 24 hours' notice whenever possible.

A cancellation or rescheduling request does not automatically guarantee a refund.

Depending on the circumstances, Nau Choice Wellness may offer:

Rescheduling
Credit toward another service
Partial refund
Full refund

Any approved refund will generally be returned to the original payment method.

Late Cancellations

Cancellations made with less than 24 hours' notice may not be eligible for a refund.

Exceptions may be considered for unexpected circumstances or emergencies on a case-by-case basis.

No-Shows

If you do not attend a scheduled appointment, class, or service and do not contact Nau Choice Wellness beforehand, it will be considered a no-show.

No-shows may not be eligible for a refund.

Repeated no-shows may require prepayment before future appointments can be scheduled.

Classes, Workshops, Retreats & Events

Refund terms for classes, workshops, retreats, events, or special programs may vary depending on the offering.

Any event-specific cancellation or refund terms will be provided at the time of registration or purchase.

If no specific refund terms are provided, this general Refund Policy will apply.

Sale or Promotional Purchases

Items or services purchased as part of a sale, promotion, special offer, package, or discounted rate may have different refund terms.

Any applicable restrictions will be communicated at the time of purchase.

Project 85™

Project 85™ is FREE to individual youth participants.

Individual youth participants and their parents or guardians are not charged a participation fee for Project 85™.

Because individual youth participation is FREE, there is no participant fee to refund.

Project 85™ is delivered through participating organizations, including schools, facilities, detention centers, community organizations, nonprofits, and other youth-serving organizations.

If an organization separately engages Nau Choice Wellness™ for Project 85™ program delivery, facilitation, preparation, training, or related services, any payment, cancellation, or refund terms between Nau Choice Wellness and that organization will be established separately in the applicable organizational agreement.

Those organizational terms do not create a fee or refund obligation for individual youth participants or their parents or guardians.

If Nau Choice Wellness Cancels

If Nau Choice Wellness must cancel or reschedule a paid service, class, retreat, workshop, event, or other offering, reasonable efforts will be made to notify affected customers as soon as possible.

Depending on the circumstances, available options may include:

Rescheduling
Credit toward another service
Partial refund
Full refund

Unforeseen Circumstances

Nau Choice Wellness may need to cancel, postpone, modify, or reschedule an offering because of circumstances beyond reasonable control, including severe weather, natural disasters, facility closures, emergencies, illness, government actions, or other unforeseen circumstances.

Reasonable efforts will be made to communicate available options.

How to Request a Refund

To request a refund, please contact Nau Choice Wellness with:

Your name
The service, class, event, retreat, workshop, or product purchased
Date of purchase or scheduled service
Reason for the refund request, if you wish to provide one

Refund requests should be submitted as soon as reasonably possible.

Submitting a refund request does not automatically guarantee approval.

Refund Processing

Approved refunds will generally be issued to the original payment method.

The time required for the refund to appear in your account may depend on the payment provider or financial institution used for the original transaction.

Contact Us

Nau Choice Wellness LLC
Houston, Texas
Phone: (346) 443-0088
Email: info@nauchoicewellness.com

Last Updated: August 23, 2026